Doctor App Babylon Health Offers Quick Appointments, But Grapples With Follow-Up Care For Mental Health

Babylon Health founder and CEO, Ali ParsaPHOTO BY LEVON BLISS FOR FORBES On a winter day in February 2018, a British woman with a history of depression had one of her first ever video chats with a doctor. At first the call was a revelation. She couldn’t afford private healthcare and was used to waiting weeks to see a doctor through Britain’s free National Health Service (NHS). Now she could see an NHS doctor within hours. Since November 2017 the NHS has paid Babylon Health to replace local doctor visits for…

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