Alibaba’s AI chatbot, Qwen, has ceased the distribution of coupons due to an influx of customer requests, urging shoppers to be patient
The artificial intelligence chatbot, Qwen, launched by Alibaba, has temporarily halted the issuance of coupons as a result of overwhelming customer demand, which is hindering a new initiative aimed at showcasing the tool’s functionalities beyond merely answering inquiries to facilitate shopping. On Friday, Qwen started providing coupons to users, enabling in-app purchases from Alibaba’s retail platforms solely through chatbot prompts. This initiative marks the initial phase of a 3-billion-yuan ($433 million) strategy designed to draw more users to the chatbot during China’s annual Spring Festival holiday. Since last month, Alibaba…
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