Social media for public employees

Social media is a virtual world that can have real-life consequences. Facebook, Twitter and other online platforms are considered public space, and controversial statements from employees can have negative effects on their employer.  The Times inquired about social media policies at local municipalities, police and fire departments, school districts and a private business. Fire department  Fire Chief Ryan Volz said they’ve had issues in the past with firefighters posting inappropriate things on Facebook. He’s gotten a few calls from residents complaining about firefighters’ online conduct.  “Being in the public eye…

How Can Organizations Improve Employee Managerial And Leadership Skills?

The leader is not the same thing as the manager. However, there are qualities that are overlapping. All organizations need to empower employees with leadership and managerial skills. Obviously, you do not need to be a good manager in order to be a really good leader. However, it is vital that all managers are good leaders, according to Envision Experience and practically all organizations that deal with management. If you are interested in the improvement of leadership and managerial skills in any organization, here are some ways in which this…

Warning: How Safe are You and Your Employees from Your WiFi and Mobile Devices?

hould you need to worry about radiation from your WiFi? Before I delve straight into answering that question, I guess I need to clear up a few of the basics first like: “what exactly is WiFi radiation?” So here you go. WiFi Radiation: What You Should Know Most WiFi devices emit RF (radio-frequency) radiation (or microwave radiation) 24 hours a day. This radiation is more or less the same type used by microwave ovens for cooking food. A microwave oven bombards your food container with microwave radiation. This produces molecular friction which…

Keeping an Employee Happy in 6 Easy Ways (No Wage Raise)

Entrepreneurs think that only a raise can make an employee happy, but this is far from the truth. It’s obvious if you look at the countless cases where people make a lot of money yet feel miserable about their jobs. Workplace happiness depends on many other aspects besides money. Discover these below: Make it matter and show it It feels like your work is in vain if you don’t see it making a difference or if no one tells you how it helped. Employers must thus focus on showing the…

Uber Fires 20 Employees as Part of Sexual Harassment Investigation

Uber has fired 20 employees in recent months as part of a wide-ranging investigation of the climate and culture at the popular ride-hailing service, the company said Tuesday. The report of the firings initially came from an attorney at the Perkins Coie law firm, which Uber hired to assist in a broader harassment investigation at the company and which made a presentation at the company’s weekly staff meeting Tuesday. The company later said the firings, which included some senior executives, were for sexual harassment, discrimination, unprofessional behavior, retaliation, bullying and…

Best Call Center Workforce Management Tools & Strategies in 2025

A call center’s dynamic nature and complexity make it difficult to manage, especially during peak times when agent availability changes or call volumes rise. The management role becomes even more complex as these centers become omnichannel platforms for a variety of customer interactions. This is where efficient workforce management in call centers really shines. In a call center, workforce management (WFM) is all about optimizing agent schedules to meet the ever-evolving requirements of customers. Organizations can automate and streamline essential processes like employee management, call reporting, and analytics by utilizing…